Terms of service.
Welcome to Mystic Moon Collective! We are dedicated to providing a holistic wellness experience in a supportive and inclusive environment. Please read these Terms of Service carefully, as they govern your use of our website and services. By booking an appointment, purchasing a service, or accessing our website, you agree to be bound by these terms.
1. Acceptance of Terms
By accessing Mystic Moon Collective’s website and scheduling services, you accept and agree to abide by these Terms of Service. We reserve the right to modify these terms at any time. Your continued use of the website and services after any changes indicates your acceptance of the new terms.
2. Services
Mystic Moon Collective offers beauty and wellness services, including but not limited to nail treatments, head spa treatments, facials, spray tans, and specialty treatments. Detailed information about each service and any associated terms are available on our website or upon request.
3. Appointments
Booking: All appointments must be booked via our online booking system or directly with Mystic Moon Collective staff. Please review all service information and pricing before confirming your appointment.
Payment: Prices are subject to change, and all prices will be confirmed at the time of booking. Payment is due at the time of service or as otherwise agreed upon.
4. Cancellation Policy
24-Hour Notice Requirement: Mystic Moon Collective requires a minimum of 24 hours' notice to cancel or reschedule an appointment. This allows us to offer the time slot to other clients.
Late Cancellation Fee: If you cancel within 24 hours of your scheduled appointment, you will be charged a fee equal to 50% of the scheduled service price.
No Call/No Show Fee: Clients who do not show up for their appointment without providing notice will be charged 100% of the scheduled service price.
Fee Collection: Cancellation and no-show fees may be charged to the payment method on file. By booking an appointment, you agree to our cancellation policy and authorize us to charge any applicable fees as stated.
5. Client Responsibility
Clients are responsible for arriving on time for their appointments. Late arrivals may result in a shortened service or, if significantly delayed, may be considered a missed appointment and subject to our cancellation policy.
6. Gift Cards and Packages
Gift cards and packages are available for purchase and are subject to separate terms regarding usage, expiration, and refunds as outlined at the time of purchase.
7. Health and Safety
We prioritize the safety and well-being of our clients. Clients must inform staff of any health conditions, allergies, or sensitivities before their treatment. Mystic Moon Collective reserves the right to refuse service if we believe it may compromise the health or safety of the client or staff.
8. Liability Waiver
By using Mystic Moon Collective services, clients agree that Mystic Moon Collective is not liable for any injury, loss, or damages arising from treatments, except in cases of gross negligence. Clients assume responsibility for personal property during appointments and understand that treatments are not guaranteed to achieve specific outcomes.
9. Privacy Policy
Mystic Moon Collective respects your privacy and is committed to protecting your personal information. Please refer to our Privacy Policy on the website for information on how we collect, use, and disclose personal information.
10. Intellectual Property
All content, including text, graphics, images, and website design, is the intellectual property of Mystic Moon Collective and may not be reproduced or used without prior written consent.
11. Governing Law
These Terms of Service are governed by and construed in accordance with the laws of the state in which Mystic Moon Collective operates, without regard to its conflict of law provisions.
Thank you for choosing Mystic Moon Collective. We look forward to providing you with a transformative wellness experience! If you have any questions regarding these terms, please contact us before booking your appointment.